Dyband offers customer support via phone and email and the web. Dyband's telephone support service provides unlimited direct access to trained, experienced support engineers whose mission is to help customers make the best use of their investment in Dyband software. After-hours support is available via on-call support engineers through our paging system. Dyband support programs include well-established escalation procedures that ensure timely resolution to problems.

Dyband technical support web form - please click here and fill in the required information. By providing all of the requested information we will be able to assist you quickly and efficiently.

To contact Dyband technical support, please email support@dyband.com.

Important Note regarding Windows 2000 SP4:

Updated September 3, 2003

Advanced Support
Programs include:

• Access to Dyband's TAC with technical support via telephone and email

• All software updates and upgrades. Dyband software updates may involve the installation of a new major software version or a maintenance software version.

• Discounted training fees. Customers under these support programs are offered discounts on Dyband Technical Training Classes.

• Dyband's TAC Registered Users Site

TAC Registered Users Site : Coming soon
Dyband's web-based technical assistance center will provide instant access to online tools, product release information, downloadable software upgrades and patches, product documentation and technical support services.